This is usually caused by audio driver configuration problems. Please refer to the suggested configuration settings for your device by using our Audio Hardware Guide.If your interface is not listed, go to Edit > Preferences > Audio - Playback and Recording and assign Driver Mode to WASAPI Exclusive or ASIO.
Tip - Searching Documentation
Tip: To search for a specific topic, type your search query in the Search Cakewalk.com field at the top right of this page.
When the search results appear, click which product's documentation you would like to search to filter the search results further.
Note - Using Offline Help
Note: If you prefer to always use offline Help, go to Edit > Preferences > File > Advanced in your Cakewalk software and select Always Use Offline Help.
If you are not connected to the internet, your Cakewalk software will default to showing offline help until an internet connection becomes available.